Fees are charged in advance and need to be paid by the 10th of the month. You will receive your bill via email on the 25th of each month, so for example, you would receive your bill for February fees on January 25th and would need to pay it by 10th February. This is inclusive of voucher payments. There is a Late Payment Charge of £35 for any outstanding fees received after the 10th of the bill’s month. Payment of bills can be made by bank transfer (Sort Code: 30-95-72 Account 31085868), by cheque and with childcare vouchers.
We have an 8 week notice period for all children regardless of funding for giving notice and/or change of sessions. Please let the office know by email or letter. New starters are required to provide 8 weeks’ notice to delay their start date or reduce your booking.
We can offer extra sessions if there is availability for the session you require; please speak to staff in the office. Extras will be added to your monthly bill.
Starting from April 2024, existing childcare support will be expanded in phases with most working families with children under the age of 5 being entitled to 30 hours of childcare support by September 2025: From April 2024, eligible working parents of 2-year-olds will be able to access 15 hours childcare support.
From September 2024, 15 hours childcare support will be extended to eligible working parents of children from the age of 9 months to 3-year-olds. From September 2025, eligible working parents of children under the age of 5 will be entitled to 30 hours of childcare a week.